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Create Free AccountTechnical Virtual Assistant | Research, IT Support & Problem Solving
@pablo-gomez
Durham NC
America/New_York
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Native/Fluent
I’m a reliable technical and virtual assistant with a background in IT, troubleshooting, research, automation, and technical projects. My biggest value is simple: I can take time-consuming tasks off your plate. I can help with online research, data entry and organization, documentation, technical troubleshooting, software setup, spreadsheets, file organization, testing, administrative tasks, and other projects that require someone who can learn quickly and work independently. I also have hand
Pearson Edu · Durham NC
May 2023 — Present · 3 yrs 3 mos
• Partnered with endpoint engineering teams as the frontline validation point for Windows and macOS deployments, identifying policy failures before production release. • Managed endpoint provisioning and lifecycle operations for new hires, ensuring secure and compliant device deployment. • Supported Microsoft Intune and Jamf environments, validating group memberships, software deployment policies, and access permissions. • Assisted security and legal teams with secure device intake, compliance-based data extraction, and hardware recovery processes. • Performed troubleshooting across hardware, software, enrollment, and connectivity issues while minimizing operational downtime
Standard Insurance · Sanford NC
Jul 2021 — May 2023 · 1 yr 10 mos
• Managed Microsoft Active Directory administration including account unlocks, permission troubleshooting, and group-based access control. • Supported Citrix environments by troubleshooting sessions, assigning desktop applications, and maintaining access reliability. • Assisted internal modernization initiatives around Microsoft Intune adoption and device management workflows. • Provided enterprise-level remote troubleshooting across multiple systems, platforms, and user environments
Automated Crypto Trading System
**Python Automated Cryptocurrency Trading & Backtesting System** Developing an automated cryptocurrency trading system in Python designed to analyze market data, identify trading opportunities, manage risk, execute trading logic, and evaluate strategies through backtesting. Built a modular trading engine with separate components for market data, price history, trade management, strategy analysis, configuration, and trade logging. I also created a simulation/backtesting environment to test strategies against historical market behavior before considering live deployment. The project is continually being improved with more realistic trading conditions, including fees, slippage, timestamp-based market data, risk controls, and experimentation with AI-assisted strategy analysis. The system runs in an Ubuntu Server environment and is managed remotely through SSH. **Skills:** Python, Linux, APIs, Automation, Algorithmic Trading, Backtesting, Data Analysis, Risk Management, SSH Didn't really know what to add in the pic portion but I attached a output (text) format of a test that simulates a month with the bots current logic at the time. It has progress from that time to using AI agents and testing in different virtual environments within ubuntu server.
Security +
Comptia • 2026
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