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Create Free AccountCustomer Support | Administrative Support | Data Management | Operations
@gaadha-kesav
India
Asia/Kolkata
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Native/Fluent
I’m a reliable and detail-oriented Virtual Assistant with experience in customer support, administrative tasks, data entry, research, documentation, and business operations. I can handle email, chat and WhatsApp support, follow-ups, bookings, CRM updates, Excel and Google Sheets, vendor coordination, and document management. I focus on clear communication, accurate work, timely delivery, and keeping tasks organized so clients can focus on growing their business.
Magnit Global · Remote
Feb 2022 — Apr 2026 · 4 yrs 2 mos
I have practical experience in customer support, virtual assistance, administrative support, business operations, vendor coordination, documentation, data management, research, and follow-up management. I am comfortable handling customer queries through email, chat, and messaging platforms, maintaining records, updating CRM systems, coordinating appointments, managing follow-ups, organizing documents, and supporting day-to-day business operations. I have experience working with Jira for ticket and task management, HubSpot for CRM and scheduling workflows, Microsoft Excel and Google Sheets for data management and tracking, Gmail and Outlook for email communication, Google Drive and Google Docs for document management, Google Calendar for scheduling, Microsoft Word and PowerPoint for documentation and presentations, and Zoom and Microsoft Teams for meetings and communication. I am also comfortable with CRM management, lead research, data entry, web research, customer relationship manag
MBA, Operation management
2023 — 2025
MBA, Finance
2019 — 2021
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